EB&Co is seeking input from all current Perfection Fresh staff, including labour hire contractors.

There are different ways to participate in the Review.

Perfection Fresh staff can contribute by:

• Participating in a confidential one-on-one interview with a member of the Review team which will take place between 6 May and 6 June 2024;
• Participating in a small group listening session facilitated by the Review team. These will take place in May and June 2024, with bookings closing on 14 June 2024;
• Providing a written submission via this website, with several language options available, or by sending an email to [email protected]. Written contributions will close on 30 June, 2024; and
• Completing a confidential online survey. The survey will be open from June 2024.

EB&Co is interested in hearing about the full range of experiences of working at Perfection Fresh, including positive and negative experiences.

The Review is being conducted by Elizabeth Broderick & Co (EB&Co) who are experts in conducting cultural reviews of workplaces worldwide.

They create confidential spaces for staff to share their experiences and use their voices to make practical recommendations for change. Led by Elizabeth Broderick AO, the team comprises professionals from various sectors and backgrounds. 

WATCH: Elizabeth Broderick introducing herself and the Review here.

EB&Co will be conducting confidential one-on-one interviews with current staff and labour hire staff via video conference, phone, or in-person at some sites. These sessions are an opportunity for you to confidentially share your experiences, views, and suggestions for change.

A range of times will be made available between the hours of 7am and 7pm.

Interview participants are welcome to bring a support person to the interview.

Any written notes taken by the Review team will be treated in the strictest confidence and securely stored.

EB&Co will be conducting small group listening sessions with staff in-person and via video conference in May and June 2024. A range of times will be made available. Bookings will close on 14 June 2024.

Group listening sessions with staff at the Two Wells site will take place in person on 13 & 14 June 2024.

Each small group listening session will be facilitated by the Review team, and any written notes taken by the Review will be treated in the strictest confidence and securely stored.

You can share your experiences by providing a written submission. We are interested in hearing about both positive and negative experiences of working at Perfection Fresh.

You can provide a written submission via this website, with several language options available, or by sending an email to [email protected].

Your written contribution can be as long or as short as you like, and it is helpful if they address the specific criteria covered by the Review.

Alternatively, you can mail your written submission to:

GPO Box 396,
Sydney, NSW 2001

Please note that by providing a written contribution you are not making a complaint or report.

Written contributions will close on 30 June 2024.

EB&Co will administer a survey to gather information about the lived experience of working at Perfection Fresh with current staff and
labour hire staff. The online survey will be open from June 2024.

The survey will collect information on the observations and experiences of behaviours such as bullying, sexual harassment, racism, psychological safety, the impact of work demands on the well-being of staff, and knowledge and experience of reporting and complaints processes. The survey is strictly confidential.

The results of the survey will be included in the final report of the Review.

If you choose to contribute to the Review by participating in a confidential one-on-one interview, a small discussion group, by making a written contribution, or participating in the survey, EB&Co will ask you questions about:

• the workplace culture at Perfection Fresh;
• the potential risks which may include bullying, sexual harassment, and racism;
• psychological safety for staff;
• your awareness of relevant policies, practices, processes, and supports; and
• your ideas for strengthening workplace culture.

EB&Co acknowledges that discussing bullying, sexual harassment, racism, and other forms of discrimination and exclusion can cause distress and discomfort. If you experience distress or discomfort while participating in this Review, you can choose not to answer certain questions, skip questions, or stop participating at any time.

If you would like to be involved in the Review and would like to discuss how EB&Co can support your involvement by providing appropriate supports and/or adjustments, please contact us at [email protected].

Personal Information

By participating in this Review, you consent to EB&Co collecting and using the information you provide for the purposes of the Review.

EB&Co will treat all information gathered for this Review with the utmost confidentiality. Your responses will be securely stored and only accessed by the Review team. The information you share will be de-identified and aggregated with data from other participants, ensuring your anonymity and confidentiality.

EB&Co will produce a report on the findings for the Perfection Fresh Australia Board in September 2024.

Reporting Obligations

In certain circumstances the EB&Co Review team may be obligated under relevant State and Territory laws to report to the relevant authorities an act that involves an act that is a ‘serious indictable offence’. This is known as ‘mandatory reporting’. Mandatory reporting obligations may also arise in cases of suspected risk of future abuse or harm. Whether mandatory reporting obligations are triggered in the course of this Review will be assessed on a case-by-case basis.

Perfection Fresh is funding EB&Co to undertake the Review.

EB&Co is an independent organisation with extensive experience conducting cultural reviews of complex organisations and workplaces worldwide. You can learn more about our work by visiting our website.

EB&Co will report on its findings and recommendations in a report to the Perfection Fresh Australia Board in September 2024.

If you would like any further information or have any questions concerning this Review, please contact EB&Co at [email protected]

If your situation is urgent and you wish to report a criminal offence, contact 000 or police services in your jurisdiction.

Support line

Perfection Fresh is currently working to identify a preferred provider for an Employee Assistance Program to provide a confidential counselling service for staff. Until these arrangements are in place, should you need to speak with someone internally please contact your HR team.

We have also listed below details of other external support services you can reach out to.

Australian National Support services

Beyond Blue: Anxiety, depression, and suicide prevention support service
Telephone: 1300 224 636

Lifeline: Crisis support and suicide prevention
Telephone: 13 11 14

1800RESPECT
National sexual assault, domestic and family violence counselling service
Telephone: 1800 737 732

Full Stop Australia
Telephone: 1800 385 578

Headspace: Supports young people aged between 12 and 25 years of age
Telephone: 1800 650 890

Community Access and Services SA (CASSA)
Telephone: (08) 8447 8821

13 YARN
Telephone: 13 92 76

MensLine Australia
Telephone: 1300 789 978

Kid’s Helpline: Counselling service for those aged between 5 and 25 years of age
Telephone: 1800 55 1800